Contact Us

We're here to help — reach out with questions, feedback, or support requests

Get in Touch

We'd Love to Hear From You

Whether you have a question about one of our apps, found a bug, want to share feedback, or have a business inquiry — we read every email and respond promptly.

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Email Support

For app support, bug reports, and general questions. We typically respond within 1–2 business days.

support@xcsapps.com
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Google Play Reviews

You can also leave a review or reach us directly on the Play Store page of any of our apps.

View on Google Play
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Business Inquiries

For partnerships, licensing, or commercial matters, email us with "Business Inquiry" in the subject line.

Send Business Email

Tips for a Faster Response

When emailing about an app issue, including the following helps us resolve it quickly:

  • ✓ App name and version
  • ✓ Android version & device model
  • ✓ Steps to reproduce the issue
  • ✓ Screenshot if relevant
FAQ

Common Questions

How do I report a bug in one of your apps?
Email support@xcsapps.com with the app name, your device model, Android version, and a description of what went wrong. A screenshot is always helpful.
I forgot my Vault or Video Locker PIN. Can it be recovered?
For security reasons, PINs cannot be recovered remotely. Email us and we'll walk you through the available reset options for your specific situation.
Why are ads shown in the app?
Our apps are free to download and supported by ads through Google AdMob. Ads help us continue developing and maintaining the apps at no cost to you.
Do your apps collect my personal data?
No. XCS Technologies does not collect personal data from users. All files and data processed by our apps remain on your device. See our Privacy Policy for full details.
How do I request a new feature?
We love hearing from users. Email support@xcsapps.com with your idea or leave a review on the app's Google Play page — we read all reviews.